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Fromit87's avatar
Fromit87
Advocate I
4 years ago

Error on PBI Service dataset refresh

Hi!   My model includes datasources from Databricks (cloud), Oracle (on-prem) and SharePoint (cloud). For the Oracle data the gateway is set up and runs perfectly (in all my dataflows). All privac...
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Fromit87's avatar
Fromit87
Advocate I
4 years ago

Hi GilbertQ,

Indeed, it's weird. I setup a completly new PBI file with a new table that combines a Oracle and a Databricks source connection (created a new connection, no copy/pasting).

Refresh works fine on PBI Desktop, but on Service I get the same Error: 

"A retriable error occurred while attempting to download a result file from the cloud store but the retry limit had been exceeded."

GilbertQ's avatar
GilbertQ
Super User
4 years ago

Yeah that is strange it could be a setup on your gateway, do you have the cloud and on-premise data sources configured in the gateway as shown below?

 

 

  • Fromit87's avatar
    Fromit87
    Advocate I
    4 years ago

    Hi GilbertQ ,

     

    I checked with my IT department, and yes the Gateway settings have this option activated. My IT department has raised a ticket with MS. As soon as they find out the rootcause and fix. I'll post it here.

    Thank you for you time and assistance so far! Appreciated!

     

    Fromit87