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joshua1990's avatar
joshua1990
Post Prodigy
5 years ago

Error message with some viewers since composite model introduction

Hello all,

I have recently built the first report based on composite models.
All reports are consolidated within one app.
But since the implementation, I think there are some viewers that receive errors. All visuals on the report are not loaded and an error message appears per visual.
What is the reason for this? I have basically not changed anything in this context.
I have only added a new page to a report, which is visualized on the basis of a new Excel file. All other pages still have the same structure etc.
Do any of you have any advice?

 

Need Help

3 Replies

  • selimovd's avatar
    selimovd
    Most Valuable Professional
    5 years ago

    Hey joshua1990 ,

     

    as far as I know the users need viewer access on the original dataset.

    Can you check if they have that accesse?

     

    If you need any help please let me know.
    If I answered your question I would be happy if you could mark my post as a solution ✔️ and give it a thumbs up 👍
     
    Best regards
    Denis
     
    • joshua1990's avatar
      joshua1990
      Post Prodigy
      5 years ago

      Hey Denis,

      thanks for your support.

      All users/ viewers are listed within the App Permissions:

      Update App > Permissions.

       

      I can't select any specific access rights. Do you mean that?

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    Hi joshua1990 ,

     

    Is there any detailed error information, such as error code, error description.

     

    Best Regards,

    Jay