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djurecic's avatar
djurecic
Icon for Super User rankSuper User
5 years ago
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Error message on refresh- An unexpected error occurred (file 'tmdatasourceregistry.cpp'

Has anyone seen this error before? It happens on datasource refresh. The datasource is TIBCO data virtualization, which uses an ODBC connection.   Processing error: An unexpected error occurred (fi...
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  • Anonymous's avatar
    Anonymous
    5 years ago

    hello ,

     

    this is a known issue for which there is a Fix expediately rolling out across production instances of Power BI , with an ETA of 06/29 EOD for reaching saturation , there has been CSS (customer service support awarness shared to our support teams to better assist any Customers reaching out ) and also we are continuing to post proactively Tenant level (Customer level) communications for the impacted tenants we have been identifying , and basing on the IDs of error  you shared , we see that Comms were posted to your Tenant admins already with regard to this issue.  Please let us know .

Anonymous's avatar
Anonymous
Not applicable
5 years ago

hello ,

 

this is a known issue for which there is a Fix expediately rolling out across production instances of Power BI , with an ETA of 06/29 EOD for reaching saturation , there has been CSS (customer service support awarness shared to our support teams to better assist any Customers reaching out ) and also we are continuing to post proactively Tenant level (Customer level) communications for the impacted tenants we have been identifying , and basing on the IDs of error  you shared , we see that Comms were posted to your Tenant admins already with regard to this issue.  Please let us know .

  • ECR's avatar
    ECR
    Frequent Visitor
    5 years ago

    Thank you for the update.

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    I'm hoping the error I'm now getting, replacing the tmdatasourceregistry.cpp error I was getting last week, on the same python script, is just an interim error while the fix propagates across all instances. Any guidance otherwise would be appreciated! I've tried deleting & re-publishing to the service and re-editing the credentials.

    Needless to say the script works without error in Desktop and worked fine in the service before this issue arose. Thanks, Henry.

    Last refresh failed: Mon Jun 28 2021 16:04:12 GMT-0400 (Eastern Daylight Time)
    Unable to connect to the data source undefined.Hide details
    Underlying error code: -2147467259
    Underlying error message: ADO.NET: Python script error. NameError: name 'RunReportResp' is not defined
    DM_ErrorDetailNameCode_UnderlyingHResult: -2147467259
    Microsoft.Data.Mashup.ValueError.DataSourceKind: Python
    Microsoft.Data.Mashup.ValueError.DataSourcePath: Python
    Microsoft.Data.Mashup.ValueError.ErrorCode: -2147467259
    Microsoft.Data.Mashup.ValueError.ExceptionType: Microsoft.PowerBI.Scripting.Python.Exceptions.PythonScriptRuntimeException
    Microsoft.Data.Mashup.ValueError.Message: Python script error. NameError: name 'RunReportResp' is not defined
    Microsoft.Data.Mashup.ValueError.Reason: DataSource.Error
    Cluster URI: WABI-US-NORTH-CENTRAL-B-redirect.analysis.windows.net
    Activity ID: 12bef926-2acf-44c2-a5ee-ce29a39240cf
    Request ID: bd66adf7-a5fb-f955-2c69-ebf206647d69
    Time: 2021-06-28 20:04:12Z