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djurecic's avatar
djurecic
Super User
5 years ago
Solved

Error message on refresh- An unexpected error occurred (file 'tmdatasourceregistry.cpp'

Has anyone seen this error before? It happens on datasource refresh. The datasource is TIBCO data virtualization, which uses an ODBC connection.   Processing error: An unexpected error occurred (fi...
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  • Anonymous's avatar
    Anonymous
    5 years ago

    hello ,

     

    this is a known issue for which there is a Fix expediately rolling out across production instances of Power BI , with an ETA of 06/29 EOD for reaching saturation , there has been CSS (customer service support awarness shared to our support teams to better assist any Customers reaching out ) and also we are continuing to post proactively Tenant level (Customer level) communications for the impacted tenants we have been identifying , and basing on the IDs of error  you shared , we see that Comms were posted to your Tenant admins already with regard to this issue.  Please let us know .

Anonymous's avatar
Anonymous
Not applicable
5 years ago

ETA on fix from our ticket with Microsoft is today (6/28/2021) by 3pm Pacific. I've tested some manual and scheduled refreshes using Python and they seem to be working for now. We're bringing our scheduled refreshes back up for their scheduled times tomorrow morning. Give manual and scheduled refreshes a try with a report or two and see if it works for you just yet.

 

*Edit*

djurecic could you please add a snippet to your original post with the ETA and any other pertinent details?

andreasanchezs's avatar
andreasanchezs
Advocate I
5 years ago

Refreshing has been working since this morning for our Python reports. Hopefully this means the fix is complete.