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djurecic's avatar
djurecic
Super User
5 years ago
Solved

Error message on refresh- An unexpected error occurred (file 'tmdatasourceregistry.cpp'

Has anyone seen this error before? It happens on datasource refresh. The datasource is TIBCO data virtualization, which uses an ODBC connection.   Processing error: An unexpected error occurred (fi...
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  • Anonymous's avatar
    Anonymous
    5 years ago

    hello ,

     

    this is a known issue for which there is a Fix expediately rolling out across production instances of Power BI , with an ETA of 06/29 EOD for reaching saturation , there has been CSS (customer service support awarness shared to our support teams to better assist any Customers reaching out ) and also we are continuing to post proactively Tenant level (Customer level) communications for the impacted tenants we have been identifying , and basing on the IDs of error  you shared , we see that Comms were posted to your Tenant admins already with regard to this issue.  Please let us know .

Anonymous's avatar
Anonymous
Not applicable
5 years ago

This is so Bad from Microsoft if thats what they are saying. Upgrading to Premium is not the solution. We pay for hundreds of pro licences and they sold the product with scheduled refreshes in Power BI Service. May be an opportunity for Tableau or other providers to emerge.