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djurecic's avatar
djurecic
Super User
5 years ago
Solved

Error message on refresh- An unexpected error occurred (file 'tmdatasourceregistry.cpp'

Has anyone seen this error before? It happens on datasource refresh. The datasource is TIBCO data virtualization, which uses an ODBC connection.   Processing error: An unexpected error occurred (fi...
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  • Anonymous's avatar
    Anonymous
    5 years ago

    hello ,

     

    this is a known issue for which there is a Fix expediately rolling out across production instances of Power BI , with an ETA of 06/29 EOD for reaching saturation , there has been CSS (customer service support awarness shared to our support teams to better assist any Customers reaching out ) and also we are continuing to post proactively Tenant level (Customer level) communications for the impacted tenants we have been identifying , and basing on the IDs of error  you shared , we see that Comms were posted to your Tenant admins already with regard to this issue.  Please let us know .

iwildman's avatar
iwildman
Regular Visitor
5 years ago

I just started getting this error a couple days ago as well. When I refresh in the Desktop version and publish it works fine but am not able to refresh from the online portal. Really hope they come up with a fix here soon.

 

djurecic - is there a public ticket or anything that I can +1 or anything we can do to help bring attention to it?

 

Thanks!