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djurecic's avatar
djurecic
Super User
5 years ago
Solved

Error message on refresh- An unexpected error occurred (file 'tmdatasourceregistry.cpp'

Has anyone seen this error before? It happens on datasource refresh. The datasource is TIBCO data virtualization, which uses an ODBC connection.   Processing error: An unexpected error occurred (fi...
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  • Anonymous's avatar
    Anonymous
    5 years ago

    hello ,

     

    this is a known issue for which there is a Fix expediately rolling out across production instances of Power BI , with an ETA of 06/29 EOD for reaching saturation , there has been CSS (customer service support awarness shared to our support teams to better assist any Customers reaching out ) and also we are continuing to post proactively Tenant level (Customer level) communications for the impacted tenants we have been identifying , and basing on the IDs of error  you shared , we see that Comms were posted to your Tenant admins already with regard to this issue.  Please let us know .

Anonymous's avatar
Anonymous
Not applicable
5 years ago

Update (6/23/2021):

 

Microsoft is currently working on a solution and it should be in place in 2 days (Friday 6/25/2021). I'll keep in contact with them and let you know if that date is moved up or out.

aspesot's avatar
aspesot
Regular Visitor
5 years ago

Is There an issue ticket for this?

  • kadams8844's avatar
    kadams8844
    Advocate I
    5 years ago

    The product team is actively working on this issue but the ETA is not definitive.  They are saying that upgrading to premium capacity will alleviate the issue.

    • MinimalEffect's avatar
      MinimalEffect
      New Member
      5 years ago

      Haha-The analogy of: When a car breaks due to a manufacturing issue. Just buy a new one.