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IsidroAlvarezJi's avatar
IsidroAlvarezJi
Regular Visitor
3 months ago
Solved

Error in back-ed Power BI Premiun

I found this error message. is it my model or it is happening something in Microsoft?

 

Need Help
  • Poojara_D12's avatar
    Poojara_D12
    3 months ago

    Hi IsidroAlvarezJi 

    I think this looks like an issue on Microsoft’s side rather than a problem with your specific data model. The error message at the top explicitly mentions a back-end issue with Power BI Premium, and when every single visual on a dashboard breaks simultaneously with a "local service problem" exception, it almost always points to a capacity outage or a temporary infrastructure glitch in your tenant's region. You can verify this by checking the official Microsoft Fabric Support or Azure Status page to see if there is an active service degradation reported right now. If everything is green there, you can usually resolve it on your end by waiting a few minutes and refreshing the browser, or having your capacity admin restart the Premium capacity node in the admin portal to clear the stuck back-end sessions.

6 Replies

  • ibarrau's avatar
    ibarrau
    Icon for Super User rankSuper User
    3 months ago

    Hi. Well, we need more information about the report to help you. Is it in a fabric capacity? is the capacity turned on? is it an import, directquery, directlake or live connection? 

    Is this report consuming data with a data gateway?

    Regards

  • GilbertQ's avatar
    GilbertQ
    Icon for Super User rankSuper User
    3 months ago

    Hi IsidroAlvarezJi 

     

    I would recommend chatting to your power BI admin with regards to see if there's any issues with the capacity as potentially something has changed with your power BI premium backed capacity.

  • Poojara_D12's avatar
    Poojara_D12
    Icon for Super User rankSuper User
    3 months ago

    Hi IsidroAlvarezJi 

    I think this looks like an issue on Microsoft’s side rather than a problem with your specific data model. The error message at the top explicitly mentions a back-end issue with Power BI Premium, and when every single visual on a dashboard breaks simultaneously with a "local service problem" exception, it almost always points to a capacity outage or a temporary infrastructure glitch in your tenant's region. You can verify this by checking the official Microsoft Fabric Support or Azure Status page to see if there is an active service degradation reported right now. If everything is green there, you can usually resolve it on your end by waiting a few minutes and refreshing the browser, or having your capacity admin restart the Premium capacity node in the admin portal to clear the stuck back-end sessions.

  • v-achippa's avatar
    v-achippa
    Icon for Community Support rankCommunity Support
    3 months ago

    Hi IsidroAlvarezJi,

     

    Thank you for reaching out to Microsoft Fabric Community.

     

    Thank you ibarrau, lbendlin, GilbertQ and Poojara_D12 for the prompt response.

     

    As we haven’t heard back from you, we wanted to kindly follow up to check if the responses provided by the user's for the issue worked? or let us know if you need any further assistance.

     

    Thanks and regards,

    Anjan Kumar Chippa

    • v-achippa's avatar
      v-achippa
      Icon for Community Support rankCommunity Support
      3 months ago

      Hi @IsidroAlvarezJi,

       

      We wanted to kindly follow up to check if the responses provided by the user's for the issue worked? or let us know if you need any further assistance.

       

      Thanks and regards,

      Anjan Kumar Chippa