Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Enhance your career with this limited time 50% discount on Fabric and Power BI exams. Ends August 31st. Request your voucher.

Reply
ChrisBell
Regular Visitor

Error generating an asymmetric key. Exception message: Keyset as registered is invalid

Hi,

 

Trying to set up on-premises data gateway (personal mode) so i can refresh my reports.

 

Installation goes through fine, but when entering credentials i get the message:

 

ChrisBell_0-1597154753619.png

I have tried restarting, installing as admin, renaming the RSA folder, and crypto folder with restarts and fresh installs each time without any progress. Any ideas on next steps? Thanks

 

1 REPLY 1
Greg_Deckler
Community Champion
Community Champion

@ChrisBell - https://docs.microsoft.com/en-us/power-bi/connect-data/service-admin-troubleshooting-power-bi-person...

 

Otherwise, You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".



Follow on LinkedIn
@ me in replies or I'll lose your thread!!!
Instead of a Kudo, please vote for this idea
Become an expert!: Enterprise DNA
External Tools: MSHGQM
YouTube Channel!: Microsoft Hates Greg
Latest book!:
DAX For Humans

DAX is easy, CALCULATE makes DAX hard...

Helpful resources

Announcements
July 2025 community update carousel

Fabric Community Update - July 2025

Find out what's new and trending in the Fabric community.

July PBI25 Carousel

Power BI Monthly Update - July 2025

Check out the July 2025 Power BI update to learn about new features.

Join our Fabric User Panel

Join our Fabric User Panel

This is your chance to engage directly with the engineering team behind Fabric and Power BI. Share your experiences and shape the future.