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Jc_madrid's avatar
Jc_madrid
New Member
8 months ago
Solved

Error during update

Hello everyone, I hope you're having a good day. I'm having a problem updating the dashboard in Power BI Web. The error in question is: Error del origen de datos: {"error":{"code":"DMTS_OAuthTokenRe...
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  • rohit1991's avatar
    rohit1991
    8 months ago

    Hii Jc_madrid 

     

    This error means the gateway is using old/invalid OAuth credentials, so Power BI Service cannot get a new token.
    When you reinstalled or changed accounts on the gateway, the data source credentials in Power BI were not fully updated.

    Fix:

    1. Go to Power BI Service >> Settings >> Gateway >> Manage Connections.

    2. Edit each data source and re-enter the credentials using the same account the gateway now runs under.

    3. Also go to Dataset >> Settings >> Data source credentials and re-authenticate every connection.

    4. Save >> Refresh again.

    Once both are updated with the same valid OAuth account, the refresh will work again.

Anonymous's avatar
Anonymous
Not applicable
8 months ago

Hi Jc_madrid ,

Try below steps.

 

1. Take ownership of the dataset

 

If the dataset was created under a different account, use “Take over” in the dataset settings.

 

This ensures the refresh token is regenerated under your account.

 

2. Check gateway mapping

 

In Manage Gateways, confirm that the new gateway is online and mapped to the dataset.

 

Re‑add the data source in the gateway with the correct credentials.

 

Ensure the dataset is pointing to the correct gateway cluster.

 

3. Verify permissions

 

Confirm the new account has access to the underlying data source (SharePoint, SQL, API, etc.).

 

If the error persists, check whether the resource itself is blocking access (e.g., disabled device or revoked permissions).

 

4. Refresh manually

 

After updating credentials and gateway mapping, try a manual refresh in Power BI Service.

 

If successful, scheduled refreshes should resume.

 

Refer community thread.

https://community.fabric.microsoft.com/t5/Service/DMTS-OAuthTokenRefreshFailedError/m-p/2704341

 

If my response as resolved your issue please mark it as solution and give kudos.