Error connect Azure Blob Storage with Powerbi website

[Anonymous]

Dears, please help me!

I can connect my Blob Storage (excel files) in Power BI Desktop, but when i upload the dashboard, i can't connect (image 1) in the website

Image 1 

when i enter the key, this error appears (image2)

Image 2 

Thanks all !

[v-lili6-msft]

hi @Anonymous 

Please check your Azure Blob storage firewall configuration, the firewall setting of the azure storage account need to whitelist the IP address of the Power BI Service. If these IP address are not whitelisted, the access will not succeed.

Regards,

Lin

[Anonymous]

Dear @v-lili6-msft 

in what option my administrator must review the firewall?

Thanks you.

[venal]

@Anonymous 

Please submit a support ticket to investigate the issue.

please post the support ticket number here for quick traction and reference.

If this post helps, then please consider Accept it as the solution to help the other members find it more
If this post was helpful may I ask you to mark it as solution and click on thumb symbol?

BR

venal.