Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Error connect Azure Blob Storage with Powerbi website

Dears, please help me!

 

I can connect my Blob Storage (excel files) in Power BI Desktop, but when i upload the dashboard, i can't connect (image 1) in the website

Image 1 

 

when i enter the key, this error appears (image2)

Image 2 

 

Thanks all !

Need Help

3 Replies

  • venal's avatar
    venal
    Icon for Memorable Member rankMemorable Member
    6 years ago

    Anonymous 

    Please submit a support ticket to investigate the issue.

    please post the support ticket number here for quick traction and reference.

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more
    If this post was helpful may I ask you to mark it as solution and click on thumb symbol?

     

    BR

    venal.

  • v-lili6-msft's avatar
    v-lili6-msft
    Icon for Community Support rankCommunity Support
    6 years ago

    hi Anonymous 

    Please check your Azure Blob storage firewall configuration, the firewall setting of the azure storage account need to whitelist the IP address of the Power BI Service. If these IP address are not whitelisted, the access will not succeed.

     

    Regards,

    Lin

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      Dear v-lili6-msft 

      in what option my administrator must review the firewall?

      Thanks you.