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nuno_m_duarte's avatar
nuno_m_duarte
Frequent Visitor
3 years ago

Error changing to Mixed storage mode

Hi. We have a composite model report with a connected live to one dataset in Power BI Service and a table with some measures. It's been working fine so far, but today gave an error, in visual detali...
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Anand24's avatar
Anand24
Icon for Super User rankSuper User
3 years ago

Hi nuno_m_duarte ,
Please check the authentication type of the already published dataset. Please check if anything has been changed since yesterday. 
The issue seems to be at the published dataset end where authentication is failing. Hence it is throwing the "Couldn't retrieve data" error in services.

 

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  • nuno_m_duarte's avatar
    nuno_m_duarte
    Frequent Visitor
    3 years ago

    Hi @Anand24 ,

     

    The dataset is from an App Template. I install again the app in another workgroup, make a refresh and work fine. Then i refresh by schedule and stop working with the same problem. I have this app in dozens of customers and never had this problem.

     

  • nuno_m_duarte's avatar
    nuno_m_duarte
    Frequent Visitor
    3 years ago

    I Install in another tenant and do the same and work fine.

    • Anand24's avatar
      Anand24
      Icon for Super User rankSuper User
      3 years ago

      nuno_m_duarte ,
      I feel logs needs to be checked for debugging this.

      It would be best if you can raise a support ticket and get dedicated query solution since they can compare both(where it is working and where it not working) tenants or multiple users through logs and give you the exact solution.

       

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