Error after publishing embedded public : Forecast using multiple models by MAQ Software

[spectronic]

Dear Community

I am facing a strange error. My Forecast using multiple models by MAQ Software plugin is working fine is desktop mode and even i can see the graph in the app.powerbi.com but once i embed report as public to web and then open that url, the graph fails to load and give the following error: 

Activity ID: 142d3e4d-9ab8-420c-9797-e0836369a5cf
Request ID: de5b327f-ae49-810b-73ce-28deeba11ea1
Correlation ID: 8591c3da-5637-d476-9cb5-49aaa6b67da0
Time: Thu Feb 20 2025 21:40:54 GMT+0500 (Pakistan Standard Time)
Service version: 13.0.25310.47
Client version: 2502.2.22869-train
Cluster URI: https://wabi-west-europe-e-primary-api.analysis.windows.net/
Activity ID: 142d3e4d-9ab8-420c-9797-e0836369a5cf
Request ID: de5b327f-ae49-810b-73ce-28deeba11ea1
Time: Thu Feb 20 2025 21:40:54 GMT+0500 (Pakistan Standard Time)
Service version: 13.0.25310.47
Client version: 2502.2.22869-train
Cluster URI: https://wabi-west-europe-e-primary-api.analysis.windows.net/

Please note it was working perfectly fine till January i made few changtes in the database and re-published it. Since then its giving me erroe. Please help. 

Regards

Spec

[v-menakakota]

Hi @spectronic ,

May I ask if you have resolved this issue? If so, please mark the helpful reply and accept it as the solution. This will be helpful for other community members who have similar problems to solve it faster.

Thank you.

[v-menakakota]

Hi @spectronic ,

I hope this information is helpful. Please let me know if you have any further questions or if you'd like to discuss this further. If this answers your question, please Accept it as a solution and give it a 'Kudos' so others can find it easily.

Thank you.

[v-menakakota]

Hi @spectronic ,

I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions. If my response has addressed your query, please accept it as a solution and give a 'Kudos' so other members can easily find it.

Thank you.

[v-menakakota · Accepted solution]

Hi @spectronic ,

Thank you for reaching out to us on the Microsoft Fabric Community Forum.

I understand that your Forecast using multiple models by MAQ Software visual is working fine in Power BI Desktop and Power BI Service, but it fails when embedding as Public to Web. Since this issue started after database changes and re-publishing, here are some steps to troubleshoot:

• Some third-party visuals do not support Publish to Web due to security or licensing restrictions. Try using a different browser .
  
  
• If your report connects to a database, make sure that the credentials are correctly configured in Power BI Service. Try refreshing the dataset manually and check for errors.
  
  
• Some custom visuals may require authentication when embedded publicly. Test with a standard Power BI visual to see if the issue is specific to the MAQ Software Forecasting Visual.
  
  
• Since it worked fine before January, try reverting to a previous version of your report and republishing.
  
  If this post was helpful, please give us Kudos and consider marking Accept as solution to assist other members in finding it more easily.