Error: The remote certificate is invalid according to the validation procedure

[Timo_0n]

Hello!

I have all reports connected to PostgreSQL and for several months everything was working fine. Until past week there error appeared during refreshing dataset in desktop and service sides: DataSource.Error: An error happened while reading data from the provider: 'The remote certificate is invalid according to the validation procedure.' 

I've encountered the reason, which was encryption. It was ticked in, so I tickted out it and problem resolved in desktop side. However, in service it still remains. I can't set up autorefresh.
I've also tried creating new report and changing privacy levels. Still having same issue.

P.S ODBS connection isn't solution for me, because it's very slow and doesn't support DirectQuery

[Anonymous]

Hi @Timo_0n ,

We have seen on the internal platform that other engineers have reported this issue and submitted it.

The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.

Best Regards,

Clara Gong

If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly.

[Timo_0n]

@Anonymous Hello! Appreciate your attention. Are there any updates?