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Hi all,
One of my user is having a problem from the error of dashboard lost details from the below table as per insert picture. She's just got this error this monday. We've checked from her laptop with the basic solution such as clearing all filter, clear cache, change the web browser and even re-publish the new version of this dashboard every morning since then. Unfortunately, it still exists only to her user.
please help for this case. I also inserted the normal case from other users for your information. thanks for your assistance in advance.
Current Problem only 1 user
Normal Case (Other Users)
Solved! Go to Solution.
hi @lbendlin
It already solved by clicking the reset button. It's quite weird to me because we demanded the user to clear cache for the browser, but it wasn't working but reset button.
That is an entirely internal problem. Nothing we can help with. Identify the report developer and task them with assisting the user.
hi @lbendlin
It already solved by clicking the reset button. It's quite weird to me because we demanded the user to clear cache for the browser, but it wasn't working but reset button.
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