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brunozanoelo
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Error: DMTS_invalidFormatConnectionDetailsError

I cant send my reports to the web app because this error, i already sent a lot of times, i don't know what happen!

The error say STATUS 200.

Screen Shot 09-28-16 at 07.39 PM 002.PNGScreen Shot 09-28-16 at 07.51 PM.PNG

Cans someone help me?

1 ACCEPTED SOLUTION

@brunozanoelo@BIXL@Chinoos I get the feedback internally, the is a known issue with ODBC data source types. The PG implemented a change that should fix this issue. The fix is scheduled to hit Prod last Thursday and should be available sometime this week. They suggested to work around the issue follow below steps currently:

 

1. Go to manage gateways page and remove all ODBC data sources under their Enterprise Gateway
2. Publish / Import the affected workbook
3. Add back the ODBC data source under their Enterprise Gateway

 

Please implement the above action plan and update the results to me.

 

Best Regards,
Qiuyun Yu

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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