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When trying to refresh via our Gateway, we are running into the below error about a file within a folder path
To offer background on the issue:
Thank you
Solved! Go to Solution.
Ended up finding that the Gateway service account didn't have access to a specific subfolder which was causing the error.
Ended up finding that the Gateway service account didn't have access to a specific subfolder which was causing the error.
Hi @Anonymous
Has your problem been solved ? If it has been solved, then please consider Accept it as the solution to help the other members find it more quickly.
Best Regard
Community Support Team _ Ailsa Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi @Anonymous
If your gateway connection is shown to be successful, then it is recommended that you check the Data source credentials in datasets settings to see if the configuration information is correct .
Best Regard
Community Support Team _ Ailsa Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi @Anonymous
Please check the data source in Manage gateways in Service to see if the connection to the data source is successful .If no, modify it to the correct information, then go to the map in the dataset settings .
Best Regard
Community Support Team _ Ailsa Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hello @Anonymous,
Thank you for the response. The gateway connection to this file path is indeed successful, so that wouldn't be the issue.
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