Erroneous data in reports

[scuesta]

Hello:
The scheduled update works correctly at 06:00 am and 08:00 pm.
But at 03:00 pm, the data shown is wrong.
Thank you.

[scuesta]

Hi, thank you for your interest, I answer your questions:

1. Has the scheduled update been successfully executed?

Yes. It doesn't show any error.

2. Is there an error message? Can you share the details of the bugs if there is?
It doesn't show any error.

3. Where did you see the data being wrong?
For example, a grid. All data are congruent, but different from those shown at 6:00 am or 8:00 pm.

4. Since the non-working time update functions, please check the workload of the data source. BTW, what are the data sources?
The data source is by Gateway reading by ODBC.

[v-jiascu-msft]

Hi @scuesta,

That sounds impossible. Do you mean there aren't any changes at all?

1. Which visuals show the differences?

2. Did anyone make changes in the source?

Can you share some snapshots?

Best Regards,
Dale

[scuesta]

Data updated at 03:00 PM. They're wrong.Hi v-jiascu-msft:

I attached the requested images.
Thanks for the interest.Data updated at 08:00 PM. They're right.

[v-jiascu-msft]

Hi @scuesta,

I'm afraid it's hard to find out the cause through two images. I would suggest you file a support ticket here.

Best Regards,

[v-jiascu-msft]

Hi @scuesta,

What's wrong?

1. Did the scheduled refresh run successfully?

2. Are there any error messages? Can you share the details of the errors if there are?

3. Where did you see the data is wrong?

4. Since the non-working time refresh works, please check the workload of the data source. BTW, what are the data sources?

Best Regards,
Dale