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kcantor's avatar
kcantor
Icon for Community Champion rankCommunity Champion
10 years ago

Epiphany! Dashboards not Refreshing In Focus losing numbers/lines

I have made a discovery. I have been struggling for several weeks now with dashboards that do not refresh. I have also had an issue with the new In Focus not displaying actual graphs, lines, or numbe...
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kcantor's avatar
kcantor
Icon for Community Champion rankCommunity Champion
10 years ago

My work around has stopped working around. I have sent the Fiddler's trace information to support and am awaiting a solution. I will post here as soon as I hear back from them. Interesting side note, now that the work around has stopped working, the in focus notations are back and show the correct times for data refreshes. The data itself on the dashboard visuals still do not reflect updated numbers.

kcantor's avatar
kcantor
Icon for Community Champion rankCommunity Champion
10 years ago

According to the email I received today, the bug fix was uploaded yesterday. I was told to re-pin my visuals though but it is supposed to work moving forward from here.

  • kcantor's avatar
    kcantor
    Icon for Community Champion rankCommunity Champion
    10 years ago

    No fix seems to remain a permanent fix. This one lasted until the weekend. Now I have old data on the dashboard again. Funny thing, it shows current refresh date but old numbers. Reports show current numbers. Really frustrating.