Forum Discussion
Enter Full Screen Mode link in embedded visualisation not working
- 7 years ago
Hi TeigeGao
We have found the cause of the problem. In our content management system, Squiz, there is a setting for embedded content that needs to be activated, allowfullscreen="true", which has been set, and now the visualisations are able to expand.
Many thanks for looking into this for me. Letting me know that the HTML code had no action combined with the button was a good lead.
Regards
Luke
Hi lukeoz ,
Could you please share the screenshot to us for analysis? Which icon are you clicking?
Best Regards,
Teige
Hi Teige, I am clicking the diagonal double arrow at the bottom right of the embedded visualisation ... it is circled in red
Many thanks
Luke
- TeigeGao7 years agoSolution Sage
Hi lukeoz ,
Based on my test, I can't click this button either, based on my checking on the html code, I found this button has no action combined with it. Could you please tell me how did you embed this visual?
Best Regards,
Teige
- lukeoz7 years agoFrequent Visitor
We are using a platform called Squiz to produce our web content. Do you think it might be to do with that?
- lukeoz7 years agoFrequent Visitor
Hi TeigeGao
We have found the cause of the problem. In our content management system, Squiz, there is a setting for embedded content that needs to be activated, allowfullscreen="true", which has been set, and now the visualisations are able to expand.
Many thanks for looking into this for me. Letting me know that the HTML code had no action combined with the button was a good lead.
Regards
Luke