Forum Discussion

mcolb88's avatar
mcolb88
Icon for Helper III rankHelper III
4 years ago
Solved

Enable Paginated Report Setting Not Visible in Admin Portal

We are tring to enable the paginated reports option in a P2 Premium Capacity tenant. However, when I asked the admin to turn it on, the toggle and memory setting was not available. We selected the on...
Need Help
  • bradsy's avatar
    bradsy
    4 years ago

    I believe with Gen2 capacities, the Paginated workload is enabled by default. Paginated reports should just work if the workspace is assigned the capacity.

v-xiaotang's avatar
v-xiaotang
Icon for Community Support rankCommunity Support
4 years ago

Hi mcolb88 

1, please check if your purchased capacity support paginated reports feature according to this document: 

https://docs.microsoft.com/en-us/power-bi/admin/service-premium-what-is#paginated-reports

2, please check if the paginated reports feature is enabled for this capacity: 

3, please check whether the workspace you published the paginated report to has Premium capacity assigned: 

 

Best Regards,

Community Support Team _Tang

If this post helps, please consider Accept it as the solution to help the other members find it more quickly.

mcolb88's avatar
mcolb88
Icon for Helper III rankHelper III
4 years ago

v-xiaotang 

 

1. Yes, we have a P2 capacity.

2. This is the problem, the setting simply does not appear 

3. Yes, worksapce is on a capacity

 

Thanks

  • v-xiaotang's avatar
    v-xiaotang
    Icon for Community Support rankCommunity Support
    4 years ago

    Hi mcolb88 

    Thanks for your reply.

    What's the type of your premium capacity?

    If it is Gen1, and you still cannot find the paginated reports option, you can create a support ticket.https://powerbi.microsoft.com/en-us/support/

    if it is Gen2, as bradsy said,  the Paginated workload is enabled by default in Gen2.

     

     

    Best Regards,

    Community Support Team _Tang

    If this post helps, please consider Accept it as the solution to help the other members find it more quickly.