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HanhDo's avatar
HanhDo
New Member
4 years ago

Empty Dashboards

Hi all, I am using powerBI to create a dashboard taking data from Data Cloud. They are scheduled to automatically refresed twice a day, around noon and midnight. However, sometime I opened these das...
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HanhDo's avatar
HanhDo
New Member
4 years ago

Thanks v-chenwuz-msft.,

 

Sorry I was confused a bit about dashboards and would like to confirm that its actually a report which is publised as an app.

The mode of my dataset is Import. The report is scheduled to reload twice a day (1 am and 1pm) and it usually takes 5 mins for the reload to be completed.

 

However, recently I observed sometimes the report was empty, the charts and figures disappeared. This is seen in the morning, around 9 and 10am. So 8 hours after the 1am reload.

 

Hope it somehow helps to provide a clearer picture of the issue.

If you need any further information, please let me know.

Best

Hanh

  • v-chenwuz-msft's avatar
    v-chenwuz-msft
    Community Support
    4 years ago

    Hi HanhDo ,

     

    As your describtion, it is seen during 9.am - 10.am. Are there any other error messages?


    It is possible that a large number of reports are also being viewed or used in this event segment, and insufficient resources make it impossible to view them.  “it usually takes 5 mins for the reload to be completed.” This could mean that your model is larger or under-resourced, causing the dataset to take longer to refresh.

     

    Then please use the advanced capacity or adjust the advanced capacity of the workspace. Or optimize your model. Here are some ways on how to optimize your model that you can refer to.
    Optimize Microsoft Power BI Premium capacities - Power BI | Microsoft Docs

    What is Microsoft Power BI Premium? - Power BI | Microsoft Docs

     

    Best Regards

    Community Support Team _ chenwu zhu

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.