Forum Discussion
AMyatt
2 years agoFrequent Visitor
Embedded report, error "ClientError_TokenExpired" after a few hours.
Hello, We have a report embedded in a third-party application. It displays fine for a few hours, but then all visuals come up with the error icon (circle and cross). Clicking on "more details" pr...
- 2 years ago
Access token get expired in 60 minutes thus getting this error, you need to update the access token before that and you will be good to go.
arvindsingh802
Community Champion
2 years agoAccess token get expired in 60 minutes thus getting this error, you need to update the access token before that and you will be good to go.
- AMyatt2 years agoFrequent Visitor
Hi,
So, you are saying that the application vendor for the third-party software I am using needs to fix its software so that it detects this error and requests a new access token?
As I have no control over if/when it requests a new token.
These are the only options I have in the application.Thanks.
- arvindsingh8022 years ago
Community Champion
Yes, you need to connect to the Application team owner to check the access token policy and get it updated