Forum Discussion
Embedded map not showing correctly on webpage
- 6 months ago
Looks like it had to do with the ArcGIS settings. Once those were enabled in the tenet and desktop settings, everything showed up as expected again. So probably a combo of the ArcGIS and embedded settings. Thanks everyone!
Thanks for the update. That sounds like a good next step. I just wanted to check if you were able to connect with your admin team and whether there are any updates.
If you’ve received any information, could you please share it here? It would be helpful for others who might be facing the same issue.
Looking forward to your response.
So, there were a few places that the admin checked and one of the boxes was unchecked. This, however, did not resolve the issue. I due believe the issue is caused by upgrading to Azure maps as I have an old map that was not upgraded and still appears to be working fine on the website. This is a real head scratcher!
- V-yubandi-msft6 months ago
Community Support
Thanks for the update. Since the admin has already checked the tenant settings and the issue persists, and the old map still works on the website, this could be related to the Azure Maps upgrade in the embedded view.
Because it works in Desktop and Power BI Service but not on the website, it seems the problem is with how the report loads on the site.
Could you ask your website team to open the embedded page and check the Console tab for any errors when the page loads? Sometimes the map appears but the markers are missing if something is blocked.
If possible, try embedding a simple test report with only an Azure Maps visual. If the markers are still missing, then the issue is likely on the website side rather than the report.
Thanks.