EmailNotifications are not working properly

[Anonymous]

While using Email Subscription functionality in Power BI for sending notification to the end users with selecting the frequency as After Data Refresh (once daily) the mails are expected to be sent once the refresh is completed.But we are observing that the reports are getting mailed instantly as we triggerd the refresh of the Dashboard.

[v-jianboli-msft]

Hi @Anonymous ,

What is the connection mode of your data?

Please check if you have set more than one subscription. To see all subscriptions that you own in a given workspace, start by selecting that workspace to make it active. Then, from the upper right corner of the Power BI service, select  Settings > Subscriptions.

Besides, Power BI administrators can use the Power BI audit and activity logs to view details about subscriptions. These details include:

• Created by
• Creation date
• Content subscribed to
• Workspace of content
• Frequency
• Modified by
• Modified date

For more details, please refer to:

Email subscriptions for reports and dashboards in the Power BI service - Power BI | Microsoft Docs

FAQs about Troubleshoot subscribing to dashboards and reports - Power BI | Microsoft Docs

Best Regards,

Jianbo Li

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[ribisht17]

@Anonymous 

I am not sure , this should not be the nature of email subscription , I can't reproduce this at my end

https://community.powerbi.com/t5/Service/Subscription-only-once-when-data-is-refreshed/m-p/1280563

Regards,

Ritesh

[Anonymous]

@ribisht17 @v-cazheng-msft @GilbertQ @ibarrau @lbendlin - Could you please help!!