Solved: Email subscriptions

Alan_ · ‎05-02-2017

I have a pro individual licence setup on an ".onMicrosoft.com" address created by powerbi upon setting up my account. My account name / email is not a real email address and I have no access to that address (no exchange licence).

So my question is how can I receive subscribed reports?

v-yulgu-msft · ‎05-04-2017

Hi @Alan_,

As you said, your O365 account has no exchange licence, that is why you cannot receive subscribed reports. To troubleshoot this problem, you should contact with your Administrator to assign exchange licence so that you can use email service.

Best regards,
Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

v-yulgu-msft · ‎05-14-2017

Hi @Alan_,

Have you resolved your issue? If so, please kindly mark the corresponding reply as an answer so that some other users can find the solution more easily. If you still have any question, please feel free to ask.

Best regards,
Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

v-yulgu-msft · ‎05-04-2017

Hi @Alan_,

As you said, your O365 account has no exchange licence, that is why you cannot receive subscribed reports. To troubleshoot this problem, you should contact with your Administrator to assign exchange licence so that you can use email service.

Best regards,
Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.