Forum Discussion
Email subscriptions only work when sent manually
I've built a simple report and would like to send out an email after the dataset is updated every day, according to its schedule. I've set up a subscription schedule by specifying the recipients and ...
Hi Anonymous
Please have a look at below posts to check if they could help.If it is not your case,you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".
https://community.powerbi.com/t5/Service/Not-able-to-get-Email-Subscriptions-to-work/td-p/238271
https://community.powerbi.com/t5/Report-Server/Email-subscriptions-random-failues/td-p/461027
Regards,
Hi, It turns out that the emails did come through but were delayed by approximately 5 hours. I suspect either a network issue or an incorrect timezone setting somewhere.
Thanks,
MProx