Forum Discussion

aglpr's avatar
aglpr
Advocate II
3 years ago
Solved

Email subscription settings shows Null parameter

Hello,

 

So i've faced this problem recently. Usually I send a copy of the paginated report using email subscription, and always use setting of "Use Current (rendered report) values" as the parameter.

 

Today, I already filled in the parameter in the report, and I want to send the email subscription using the rendered parameter value, but in the email subscription setting, it shows as (null).

 

The parameter in the report, and it managed to render a report

 

 

The parameter in email subscription setting. You can see the "Month" parameter is (null)

 

Which cause an error yto the email subscription and the report can't be send.

 

This is weird because I still able to send the email subscription using this parameter setting last week and the week before, and everything is work perfectly fine.

 

Anyone knows what is the issue?

 

Thank you

Email subscription
  • Anonymous's avatar
    Anonymous
    3 years ago

    Hi aglpr ,

    The issue has mitigated. Please have a try.

     

    Best Regards
    Community Support Team _ Polly

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

12 Replies

  • MurtoMan's avatar
    MurtoMan
    Helper I
    3 years ago

    For your information, this issue should be fixed worldwide now.

    I got a confirmation from the support team and tested it myself - working correctly now!

    • JVP's avatar
      JVP
      Helper II
      3 years ago

      Thanks for the notification, can also confirm that it is now working as intended.

  • Anonymous's avatar
    Anonymous
    Not applicable
    3 years ago

    Hi aglpr ,

    The issue has mitigated. Please have a try.

     

    Best Regards
    Community Support Team _ Polly

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • hsripathi's avatar
      hsripathi
      Frequent Visitor
      3 years ago

      Hi Anonymous 
      Can you please suggest the mitigation steps? It is not automatically mitigated yet for my reports.

    • EthanM's avatar
      EthanM
      Frequent Visitor
      3 years ago

      Hi Anonymous 

       

      I'm experiencing this exact issue as well, is there a way to fix?

       

      EDIT: Issue was never resolved, however I worked around it by adding a dataset for each parameter that selects the full list of values, then setting the default value of the parameter to the dataset and setting the report to use default values. 

       

      This is not an ideal solution because I would prefer to have the report *not* auto-run on load with those parameters but the subscription was more important in this case.

    • MurtoMan's avatar
      MurtoMan
      Helper I
      3 years ago

      I received a workaround from MS support team. Just add this parameter at the end of the paginated URL 

      "?useReactParameterPane=1". This will turn on the react rendering for the parameter pane.

      • JVP's avatar
        JVP
        Helper II
        3 years ago

        MurtoMan I managed to get something working after looking at it again. It is more of a workaround as the user would need to manually select the parameters again but it's better than a report not working! Thanks.

         

        I hope they fix this soon.

  • Anonymous's avatar
    Anonymous
    Not applicable
    3 years ago

    Hi aglpr ,

    Have submitted this issue internal to confirm, would update here as soon as possible if there is any update about it.

     

    Best Regards
    Community Support Team _ Polly

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • JVP's avatar
    JVP
    Helper II
    3 years ago

    Also having a similar issue, report nulls the parameter when all the values have been selected (If less than all the values are selected for that parameter report runs.)

  • aglpr's avatar
    aglpr
    Advocate II
    3 years ago

    Hi all,

    I've tried to send the email subscription again today. Apparently, it returns to normal and able to send the email subscription as usual.

     

    Hopefully, it also applies to anyone who has the same issue

     

    Thank you