Forum Discussion
Email Subscriptions not sending
Hi,
Is anyone else recently experiencing issues with Power BI email subscriptions not sending.
I've been experiencing this since yesterday. I've created new ones, manually selecting run now but they seem to be hung up somewhere or not coming through like they normally do.
Thanks.
Hi all,
It seems this issue has been fixed. I can receive emails now. Please check it at your side. Thank you.
Subscriptions are down? - Page 3 - Microsoft Power BI Community
Regards,
Community Support Team _ Jing Zhang
If this post helps, please consider Accept it as the solution to help other members find it.
17 Replies
- USABB_DataHelper II
Yes, we are experiencing issues today as well. Datasets refreshed fine but the email subscriptions did not send.
Global issue?
- OmegaImpactful Individual
Seems a global issue according to PBI support page. https://powerbi.microsoft.com/en-us/support/
- chudsonHelper IV
Hi All,
I'm seeing another email subscription issue this morning where they aren't coming into inboxes at the moment. Is anyone else experiencing this?
Thanks,
Chris
- AnthonyH28Helper I
I have 3 every morning, M-F. 2 of them fire off at 6:55am EST, one more later at 7:45am EST.
The first 2 went off no issues. The one thats supposed to go off at 7:45am EST No one has received yet... - USABB_DataHelper II
Yes, issues here today as well with email subscriptions.
- AnthonyH28Helper I
I just got it...2:04pm EST. Its ok, just 6hrs late.
- AnthonyH28Helper I
Same. Nothing went out this morning. I even tried to manually resend over 15min ago.
- chudsonHelper IV
Yeah it looks like they put it up as a global issue recently on the support page.
- v-jingzhangCommunity Support
Hi all,
It seems this issue has been fixed. I can receive emails now. Please check it at your side. Thank you.
Subscriptions are down? - Page 3 - Microsoft Power BI Community
Regards,
Community Support Team _ Jing Zhang
If this post helps, please consider Accept it as the solution to help other members find it. - USABB_DataHelper II
It appears that most of us eventually received the reports (3-6 hours late).
It's very odd but for our org, it only impacted 1 of the 10 subscriptions.
Is there any logging that we can see for email subscriptions? Somehow these get hung up somewhere and we aren't really given any notice.
- AnonymousNot applicable
Hi,
I am having trouble with email subscriptions not sending to myself as well as others not able to set their own up. Email subscriptions are turned on but when running them nothing ends up happening.
- chudsonHelper IV
I've noticed there might be issues with subscriptions not coming through today. Is anyone else experiencing this and is it a known issue?
Thanks
- USABB_DataHelper II
No issues today here. We got all of our subs.
- USABB_DataHelper II
Subscriptions did not go out this morning, 1/25/23, for us. Anyone else?