Forum Discussion
Email Subscriptions coming late
One week ago I set up a subscription to a dashboard that included a distribution of about 10 people, it ran fine all week at the scheduled time of 8am EST until the weekend. Over the weekend the subs...
Hi there,
We have the same issue in our organization. Was it solved for you in the end or the issue is still opened?
We are still experiencing the issue intermittently, it has come back again this week. I have an open ticket with MS Support . So far the response has been that there is a bug that when the service gets a spike in subscription requests then the delivery of subscription emails is delayed. So far I do not have an ETA on resolution.
I have been informed by MS Support that the root cause of the issue has been identified and patching should be in place by 6/12/19. We have not seen the issue since 4/26 but sounds like your experience may vary depending on the cluster you are on, hope this information helps.