Forum Discussion
Email Subscriptions Public Preview Feedback
I've noticed that the email's received differ from the actual dashboard.
For example, on my dashboard I have a table with figures which is current, however, despite this being current the email subscription often shows outdated figures (from the day before).
I'm unsure what the cause of this is - the dashboard itself is accurate but the email subscription is often outdated or only parts of it are accurate - strangely *some* tables are often current with others outdated, never the entire thing.
I really like the idea of email subscription's but at the moment the accuracy of the subscription appears to be wrong as it is often outdated.
- ellbe8 years agoMicrosoft Employee
Thanks for reaching out! We would love to investigate the issue you are having.
Could you please contact us via [email protected] with the details, and preferably the relevant PBIX file?Thanks,
Ella- Rsanjuan8 years agoAdvocate III
I have a report that has multiple subscribed to it. One person is able to view the snapshot on the email and open up the attachment to see the pic. However, the two other people subscribed to it are getting a blank pic. However, when they log in they are able to view the report. What would cause this?
- rongi8 years agoMicrosoft Employee
Hi Rsanjuan,
Can you please forward us such an email to [email protected]. We will reply from there and continue the invetigations.
Thanks,
- ron