Forum Discussion

sirui_sun's avatar
sirui_sun
Microsoft Employee
9 years ago

Email Subscriptions Public Preview Feedback

Hello all!   We'd love to hear your feedback on the new email subscriptions feature, now in public preview. Report page subscriptions announcement. Dashboard subscriptions announcement. Documentati...
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ger's avatar
ger
Frequent Visitor
9 years ago

Hi @sirui_sun

 

I have experienced same problem - dataset has refreshed but no emails, nothing in spam dirs, clutter etc.

Anonymous's avatar
Anonymous
Not applicable
9 years ago

I reported this in the comments to the developer blog announcement but I might as well bring it up here to see if anyone else is experiencing it:

 

I tried subscribing to a page that has a lot of cards, which sometimes takes up to 20 seconds to fully load in a browser. My daily emails from this page invariably have only half the cards loaded, with the rest obviously still working on it when the snapshot was taken. So that's useless. I might as well get nothing in the email if I can't get the whole page.

  • alexSPY's avatar
    alexSPY
    Helper II
    9 years ago

    At least something is being delivered to you...

    • ger's avatar
      ger
      Frequent Visitor
      9 years ago

      Hi Alex,

      If you look at the details of teh gateway refresh to see who it is configured by, do you see your org email address or your alternative address?

      Configured by in the gateway refresh is picking up my alternative email address instead of organsiational.

      Could service be picking up the incorrect email details causing both problems?

       

      Regards Ger

      • alexSPY's avatar
        alexSPY
        Helper II
        9 years ago

        Hi ger. Thanks for the suggestion, but as I'm using an import, and not a direct query, I don't have any Gateways configured.