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sirui_sun's avatar
sirui_sun
Microsoft Employee
9 years ago

Email Subscriptions Public Preview Feedback

Hello all!   We'd love to hear your feedback on the new email subscriptions feature, now in public preview. Report page subscriptions announcement. Dashboard subscriptions announcement. Documentati...
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alexSPY's avatar
alexSPY
Helper II
9 years ago

Hi sirui_sun. I'm unable to generate any emails. I've tested refreshing my dataset and made sure that the data changes, but I'm not seeing anything show up. I'm currently doing On Demand refresh and am curious if that's causing any problem?

  • sirui_sun's avatar
    sirui_sun
    Microsoft Employee
    9 years ago

    Hey alexSPY - 

     

    I'm sorry to hear that. On-demand refresh should absolutely trigger the scheduled e-mail.

     

    I assume you've already checked your spam and clutter e-mail folders?

     

    If so, another question for you: do you happen to know your account's User Principal Name, and whether it's the same as your e-mail address?

     

    -Sirui

    • alexSPY's avatar
      alexSPY
      Helper II
      9 years ago

      Thanks a lot for the response. I did check all of my email folders where it could have landed, including clutter and spam. I also verified that my principal name is the same as my email address.

       

      Any other ideas? I refreshed again last night and still did not get any email.