Forum Discussion
abayless
Advocate II
Advocate IIEmail Subscription unable to be saved - button greyed out
I have a report that has three separate email subscriptions associated with it that go out daily. These have been functioning normally for over a year now. Sometime last week, one of the email subscr...
Hi abayless ,
On my end, it shows that it can be created normally, and the version of service I'm currently using is:13.0.22859.36 ,see if it's a version issue.
If you are able to access the subscription menu from the App structure, but not from the report itself, it is possible that there is an issue with the report. You may want to try creating a new report and see if you are able to save changes to the subscriptions in that report. If you are able to save changes to the subscriptions in the new report, then the issue may be with the original report.
Best Regards,
Xianda Tang
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