Forum Discussion
Email Subscription attachment is a blank image
Just got the confirmation from Power BI support team that the fix has been deployed.
For the issue of Users subscribing to emails that include screenshots of their dashboards may be seeing blank images of their dashboards in the emails. Fix has been deployed at 7/6/2018 17:00 PDT. Engineers verifying that the fix is effective. Next update @7/9/2018 12:00 PDT.
Hi, it's now 21-6-2018, and the awareness message is now gone. But we still are getting blank email subscriptions. Deleting and recreating the subscription does not help. Please fix this returning issue for everyone and forever.
My earlier message seems to have not posted for some reason.
I'm still seeing the same problem and find it frustrating that the awareness message is gone. This goes back to what I mentioned before about poor communication.
Given there's been issues with email subscriptions for nearly 1 year now (I've had tickets open with Microsoft to prove this), can Microsoft please consider adding this to "Service Outage/Degradation"....
This is no longer an "awareness", your service is seveearly degraded email subscriptions are simply NOT working right now.
Hi All,
I know, my processes occur by automatic email subscriptions, and I'm manually sending to clients, thi is terrible because I spend hours. I've already tried uninstalling, installing recent version, creating new subscriptions, and problem persists.
Please develop the solution, or so that we can extend subscriptions in the report so that the images as well as the dashboard are readable.
Because when we create subscriptions on a report page, the email we receive is unreadable and too small.
Best Regards
