Forum Discussion

PBI_Inquisitor's avatar
PBI_Inquisitor
Advocate I
2 years ago
Solved

Email Subscription Notification After data refresh delayed

Hi - I have set up a subscription to email myself and users when a Semantic Model / Dataset has refreshed - it is working but seems to have a delay on it.

For example this morning the semantic model says last refreshed at 08:22 whereas the email was received at 08:33. Not a huge delay but I would expect it to be immediate

Is this normal behaviour, perhaps an issue with our internal email or something else?

Thanks in advance

  • aj1973's avatar
    aj1973
    2 years ago

    Well that is a normal behavior, MSFT recommend to always wait up to 15 mins for updates in the service.

     

3 Replies

  • aj1973's avatar
    aj1973
    Community Champion

    Hi PBI_Inquisitor 

    When you created the subscription you have scheduled the time to send emails at 8:30 I believe! the subscrition can't be related to the end of refresh time unless you have used Power automate maybe?

     

    • PBI_Inquisitor's avatar
      PBI_Inquisitor
      Advocate I

      hi aj1973  - no I set it to deliver after the refresh - just wondering why it isn't immediate.

      thanks, Phil

       

       

      • aj1973's avatar
        aj1973
        Community Champion

        Well that is a normal behavior, MSFT recommend to always wait up to 15 mins for updates in the service.