Email Subscription Notification After data refresh delayed

[PBI_Inquisitor]

Hi - I have set up a subscription to email myself and users when a Semantic Model / Dataset has refreshed - it is working but seems to have a delay on it.

For example this morning the semantic model says last refreshed at 08:22 whereas the email was received at 08:33. Not a huge delay but I would expect it to be immediate

Is this normal behaviour, perhaps an issue with our internal email or something else?

Thanks in advance

[aj1973]

Hi @PBI_Inquisitor 

When you created the subscription you have scheduled the time to send emails at 8:30 I believe! the subscrition can't be related to the end of refresh time unless you have used Power automate maybe?

[PBI_Inquisitor]

hi @aj1973  - no I set it to deliver after the refresh - just wondering why it isn't immediate.

thanks, Phil

[aj1973 · Accepted solution]

Well that is a normal behavior, MSFT recommend to always wait up to 15 mins for updates in the service.