Forum Discussion
Edit variables not working with SAP S4 HANA DirectQuery
Is anyone experiencing issues where Edit variables is not working with DirectQuery reports using SAP S4 HANA? The error message returned is "We experienced an error trying to access the data gateway". We are using SAML authentication.
Hi JLParrish
The error message "We experienced an error trying to access the data gateway" when using DirectQuery with SAP S4 HANA may stem from issues with the Data Gateway configuration. Ensure the On-Premises Data Gateway is properly installed, running, and up-to-date. SAML authentication might not be fully compatible with DirectQuery, so confirm that it is correctly configured in both SAP HANA and the Data Gateway. Check the network settings and ensure credentials and permissions are set correctly for accessing SAP HANA. Review the gateway logs for more specific error messages, which may point to token expiration or timeouts. Make sure the SAP S4 HANA connection parameters (server, port, etc.) are correct and ensure no network/firewall issues block the connection.
5 Replies
Hi JLParrish
The error message "We experienced an error trying to access the data gateway" when using DirectQuery with SAP S4 HANA may stem from issues with the Data Gateway configuration. Ensure the On-Premises Data Gateway is properly installed, running, and up-to-date. SAML authentication might not be fully compatible with DirectQuery, so confirm that it is correctly configured in both SAP HANA and the Data Gateway. Check the network settings and ensure credentials and permissions are set correctly for accessing SAP HANA. Review the gateway logs for more specific error messages, which may point to token expiration or timeouts. Make sure the SAP S4 HANA connection parameters (server, port, etc.) are correct and ensure no network/firewall issues block the connection.
Hello JLParrish,
In addition to the helpful response provided by Poojara_D12, could you please confirm if your query has been resolved? If so, kindly accept it as a solution and leave a "Kudos" to assist other members in finding it more easily.
Thank you.Hi JLParrish,
May I ask if you have resolved this issue? If so, please mark it as the solution. This will be helpful for other community members who have similar problems to solve it faster.
Thank you.
Hello JLParrish,
Could you please confirm if your query have been resolved? If they have, kindly mark the helpful response and accept it as the solution. This will assist other community members in resolving similar issues more efficiently.
Thank you.
