Forum Discussion
Edit Phone View isn't appearing
HI guys,
Anyone else facing issue when Editing the phone view on the service?
am getting a blank view, although I have widgets in there
I tried Chrome, Edge and cleared all cache. Nothing seem to get it working.
13 Replies
- v-qiuyu-msft
Community Support
Hi majdkaid22,
Which kind of content contained in that dashboard, pinned live page from report or pinned tiles?
Please try to pin a report visual to this dashboard, then back to the dashboard phone view, check if any tile display.
Best Regards,
Qiuyun Yu- majdkaid22
Helper V
v-qiuyu-msft Thanks for your respond
The contents are pinned tiles. when am navigating to PBI Mobile, I can see the dashboard there, however when am trying to edit the phone view on a web browser on a pc, it's just blank.
I did as per your suggestion, and pinned a new visual to an existing dashboard. Now can see it in the Unpinned tiles, but once I pin it to the phone view, it disappear
stangely enough, some dashboards would work on the phone edit if I refresh the browser while on the phone edit, and some other are giving a message of Almost done when refreshing while on phone edit view
Am thinking it could be a bug?
- v-qiuyu-msft
Community Support
Hi majdkaid22,
I don't have the same issue on my side. As it said Almost done, did the visual display after waiting for several minutes?
You can run Fiddler with HTTPS encrypt enabled, then repeat the steps to reproduce the issue. Share .saz file here.
Best Regards,
Qiuyun Yu