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Hi Everyone,
I am currently working on a dashboard to show average staff productivity for a given interval of time. To estabilish my datapoint for staff availability for given day (ie count of workdays) I referred to call interaction log date.
however, the challenge is that a staff may log multiple interactions for a day so my code end up returning count of interactions rather than count of workdays .
I will appreciate a solution to this
Solved! Go to Solution.
@Anonymous
Difficult to say withour data-point here but you might do something like
If(DISTINCTCOUNT(DATE)>1,1,0)
NOTE: As you said there are multiple transaction in a day hence distinct count in a day will be greater than 1 if you have DateTime , if the granularity is at Day level then you can expect one with DISTINCTCOUNT anyways
/Another option is to trim datetime to day and then take DISTINCTCOUNT
This way you consider multiple count as 1 only
Regards,
Ritesh
Hi Ribisht,
This actually worked, I trimed the date.
thanks a million
@Anonymous - Use Distinct count and see if that works.
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Thank you very much !
@Anonymous
Difficult to say withour data-point here but you might do something like
If(DISTINCTCOUNT(DATE)>1,1,0)
NOTE: As you said there are multiple transaction in a day hence distinct count in a day will be greater than 1 if you have DateTime , if the granularity is at Day level then you can expect one with DISTINCTCOUNT anyways
/Another option is to trim datetime to day and then take DISTINCTCOUNT
This way you consider multiple count as 1 only
Regards,
Ritesh
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