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SonLeThai
Frequent Visitor

ERROR FOR SHARE REPORT PBI

‎07-10-2024 10:18 PM

Hi all,

My account PBI is Premium, but all report I share for account can't see, PBI want them upgrace to Pro to see, any one know how?

Please help me.

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Anonymous
Not applicable

‎07-11-2024 12:00 AM

Hi @SonLeThai 

Is the content you share with these users created inside Premium workspace? Only content in Premium workspace can be shared to free users. If it's just a standard workspace, then users need a Pro license to access the content.

 

Best Regards,
Community Support Team _ Ailsa Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Message 2 of 3
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2 REPLIES 2
Anonymous
Not applicable

‎07-11-2024 12:00 AM

Hi @SonLeThai 

Is the content you share with these users created inside Premium workspace? Only content in Premium workspace can be shared to free users. If it's just a standard workspace, then users need a Pro license to access the content.

 

Best Regards,
Community Support Team _ Ailsa Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Message 2 of 3
455 Views
SonLeThai
Frequent Visitor
In response to Anonymous

‎07-11-2024 12:13 AM

Thanks you, I got it!!

Message 3 of 3
449 Views
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