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SonLeThai's avatar
SonLeThai
Frequent Visitor
2 years ago
Solved

ERROR FOR SHARE REPORT PBI

Hi all,

My account PBI is Premium, but all report I share for account can't see, PBI want them upgrace to Pro to see, any one know how?

Please help me.

  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi SonLeThai 

    Is the content you share with these users created inside Premium workspace? Only content in Premium workspace can be shared to free users. If it's just a standard workspace, then users need a Pro license to access the content.

     

    Best Regards,
    Community Support Team _ Ailsa Tao
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi SonLeThai 

    Is the content you share with these users created inside Premium workspace? Only content in Premium workspace can be shared to free users. If it's just a standard workspace, then users need a Pro license to access the content.

     

    Best Regards,
    Community Support Team _ Ailsa Tao
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.