Dynamic hierarchy using fields parameter works on desktop but not on cloud service

[kshe]

Hi,

We are using the dynamic hierarchy built from field parameter to select different level for Matrix and drill down.

It's working perfectly before but suddenly not working on service today. Any idea? It's still working perfectly on desktop.

On service, when I click and unclick 'Level 2', it won't go back to default 'Level 1', it stays on 'Level 2'.

Also when I select both 'Level 2' and 'Level 3', I cannot drill down to 'Level 3' on the matrix. It shows 'Level 2' only.

Any change from Power BI service side today?

Thanks.
K

[rohit1991]

Hi @kshe ,
This issue is likely due to a recent Power BI Service update that introduced a bug affecting dynamic hierarchies built with field parameters. The feature still works correctly in Power BI Desktop, but selections don’t reset or drill down properly in the cloud service. Many users have reported the same problem, and it’s not specific to your report. Microsoft is likely aware and should resolve it soon. In the meantime, you can use Desktop until the service is fixed.