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Anonymous's avatar
Anonymous
Not applicable
1 year ago
Solved

Dynamic Email Subscription not working on PPU

Over the weekend, our dynamic email subscriptions have stopped working. We use Premium per User and it's been fine for 6-8 months. When go to run them manually, it's won't let us and says we don't have premium. 

 

Anybody experience similar issues?

8 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    It also coincided with my access being downgraded to Pro, for no apparant reason.

    • GilbertQ's avatar
      GilbertQ
      Super User

      Hi Anonymous 

       

      It could be that you went to Pro license? 

       

      I do know sometimes there are some bugs in the system, where things work where they should not. But the documentation is the source of truth and that is where you need to check what can or cannot be done.

  • StevenIrvine's avatar
    StevenIrvine
    Regular Visitor

    We have had exactly the same issue (we have Premium Per User). And it seems to have happened at the same time, ours stopped working on Sunday. Our Dynamic email subcriptions have been working for same period around 9 months. 
    The below article states:

     

    https://powerbi.microsoft.com/en-us/blog/dynamic-subscriptions-are-now-available-for-power-bi-reports/

    But this article is dates January 2024 but our subcriptions have been working fine all this year until Sunday 8th September.  

    So do you now need Premium Capacity to use dynamic email subcriptions? 

    Does Premium Per user functionality not included with this?

    • GilbertQ's avatar
      GilbertQ
      Super User

      Hi StevenIrvine 

       

      As far as I am aware, you have to look at the documentation to determine whether a feature is allowable or not. Based on the documentation you have to have premium or premium capacity in order to. Run it. Unfortunately, premium per user does not work. Even though

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Anonymous ,

     

    Thanks for GilbertQ and StevenIrvine reply!

     

    Anonymous StevenIrvine The Premium Per User license is a type of license based on the Pro license that provides Premium features. Premium Per User license is a kind of user-based license, which is different from capacity-based Premium license. While the PPU license provides many advanced features, it is not equivalent to a full advanced capacity license.

     

    For dynamic email subscriptions, Premium per User and Pro licenses are not sufficient. You indeed require a Fabric Capacity or Power BI Premium Capacity.Create a dynamic subscription for a Power BI report - Power BI | Microsoft Learn

    You can also submit the problem here Microsoft Fabric Support and Status | Microsoft Fabric for more professional help. Thank you for your understanding and support of Power BI.

     

     

     

     

    Best regards,

    Mengmeng Li

    • Anonymous's avatar
      Anonymous
      Not applicable

      PPU is Premium, its worked for 9 months with no notfication of a change by Microsoft. Therefore I'm not sure anything has changed.

  • Anonymous's avatar
    Anonymous
    Not applicable

    I find it odd that they would give access on PPU for 8/9 months and then stop it without warning, with no blog/documentation. PPU has premium storage, so logically it is still within scope of the feature.