Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Duplicated Reports in App Workspace

We have been submitting ideas and issues here and there and all we have gotten back is someone asking us to check broswer version or say they can't reproduct.

 

 

My (and others) have an App Workspace that all of a sudden is showing the same reports twice in the list.  If I have a report, call it Report One that has tabs A, B, and C.  If published to an Application it will show as:

Report One
     A

     A

     B

     B

     C

     C

 

This is terribly frusterating not having a line to anyone from Technical Support that can do a conference to help me figure this out.  Please help.

 

4 Replies

  • v-deddai1-msft's avatar
    v-deddai1-msft
    Icon for Community Support rankCommunity Support

    Hi Anonymous,

     

    I'm sorry I can't reproduce your issue either. Since we know very little about your actual situation, we need to reproduce the issue to find out the root cause.

     

    I also found many posts similar to your issue, but none of them were helpful.

     

    Please try:

    Sign out and sign in again to service.

    Clear the browser cache.

    Switch a different browser. 

     

    If the issue is still existing, I suggest you create a support ticket for further analysis.

     

    Best Regards,

    Dedmon Dai

    • Anonymous's avatar
      Anonymous
      Not applicable

      Thanks for the reply.  Others are seeing this as well, both internally here at my company and on Communities.   I see with Chrome and IE each being the latest version.  I have logged off and back on.  The link provided took me to the site I used to create this thread.  What else can I try.  I have 200 people using these reports...

      • nickyvv's avatar
        nickyvv
        Icon for Most Valuable Professional rankMost Valuable Professional

        If the issue persists then I'd recommend filing a support ticket. If you have a Pro account you could try to open a (free) support ticket. Go to the support page to file a support ticket.