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MarkSL's avatar
MarkSL
Helper V
6 years ago
Solved

Drillthrough not working in Service - Very basic example attached - please confirm

Hi all,   Since yesterday we have noticed that a new report being developed seems to be temperamental in offering the right click 'Drill through' option, when accessed in the Service, be it in My W...
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  • v-kelly-msft's avatar
    v-kelly-msft
    6 years ago

    Hi MarkSL ，

     

    After testing on the .pbix file you provided,I found that when you under old look,it seems like losing all the options  such as Include, Exclude or Copy, including drill through.

    After shifting to new look,all the options appear.

    Would you pls check whether you are testing under old look?

     

    Best Regards,
    Kelly
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v-kelly-msft's avatar
v-kelly-msft
Community Support
6 years ago

Hi MarkSL ，

 

After testing on the .pbix file you provided,I found that when you under old look,it seems like losing all the options  such as Include, Exclude or Copy, including drill through.

After shifting to new look,all the options appear.

Would you pls check whether you are testing under old look?

 

Best Regards,
Kelly
Did I answer your question? Mark my post as a solution!
  • MarkSL's avatar
    MarkSL
    Helper V
    6 years ago

    Hi v-kelly-msft 

     

    Thanks for taking the time to look at this and load my sample report.  

     

    I also logged a support ticket yesterday and by the time I got back to work this morning the issue had been fixed!  It was confirmed to be a bug in the service and as you spotted, only related to the Old look.

     

    Very relieved that is has been fixed so quickly, nearly all our reports utilise Drill through and we would have been severly affected if they stopped working!  My users prefer the Old Look, if only for the fact that the Fullscreen button is one click away instead of being accessed via a menu option!

     

    Thanks again.

     

    Mark