Drillthrough button behaving different on browsers

[Axiomite]

Hi there,

Customers drill through button no longer changing when selecting a value. 
I investigated but cannot seem to find the problem, it works fine on desktop, worked in the browser but no I cannot seem to fix it.

Any explenations or ideas? 
Kind Regards,

Niel

[v-xiaotang]

Hi @Axiomite 

Not sure how to reproduce the issue, could you share a sample file? so that we can test it to find the reason.

Best Regards,

Community Support Team _Tang

If this post helps, please consider Accept it as the solution to help the other members find it more quickly.

[vanessafvg]

Hi Niel

You saying it works in the desktop and the browser or not in the browser, or in a specific browser?  what visuals are you using?

[Axiomite]

Hi @vanessafvg,
Thanks for your reply.
Yes it is working on the desktop version, but not in the PowerBi Service. I've tried with Edge and Chrome. I also had a look at a version saved a few months back and the highlight is no longer working for that report also. 
The value selection is in table visual and for the highlight drill button is a blank button with an image uploaded to the fill part. 
Hope the above makes more sense? 

Kind Regards,

Niel

[vanessafvg]

if you aren't able to share Niel you can also maybe look through here to see if there is anything that resonates   https://community.powerbi.com/t5/Issues/idb-p/Issues but in order to recreate the issue you would need to share your pbix as nothing obvious comes to mind

dankie!

[Axiomite]

Hi @vanessafvg 
Many thanks for your reply. Please let me know if you can access pbix file .
I reacreated the issues with mock up data and set the fill default colour to "#FFFF07". 
So in Desktop selecting a value in the table activates the "#FFFF07" colour on the button. However, in the service it is not working. 

Dankie 😁

Rgds,

Niel

[vanessafvg]

I requested access.

[vanessafvg]

Hi Niel unfortunately I am unable to create the issue as it works absolutely fine in  my power bi service in Edge.   I am assuming you have published this dummy report to your service and it does not work in yours?  

What type of license do you have?  Is this in a workspace or your personal workspace?   You might have to log a support issue with Microsoft.

[Axiomite]

Hi @vanessafvg 
Yes, that is correct. Published to a workspaces in my org domain and customer domain and not working in either of them. 
I have a Power BI Pro license. 
Ok thanks, let me log a ticket with MS. 

Thank you for your time to help.
Best Regards,

Niel

[vanessafvg]

yep i think best to go that route, something is definitely off.  but can't tell you what it is as the issue doesn't happen on my side.