Forum Discussion
Does anyone know the reason for this error code?
- Anonymous3 years ago
Hi pborah ,
From the error message I saw said "Request to Azure Active Directory Failed", I think it may be due to IT Admin has made some change on your account or an accidental program error.
Best Regards,
Neeko Tang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
thanks Anonymous . I understand that the device wasn't found in tenant. But can you please explain what might cause the device to be not found in tenants? Because as far as I know nothing has changed on the device.
Also, this error was generated when Power BI tried to send a report subscription to the user's outlook email. So I fail to understand why a physical device authentication error was thrown? Because regardless of whether the user was properly authenticated on any of his devices or not, as long as the email address was valid, the subscription email should have been delivered anyway.
From my research it sounds like an expired/invalid authentication token issue. But then I don't understand why the token would expire or become invalid in the first place? Every other person in the organization received the subscription email just fine including me. And these are all corporate devices (phone, laptop), so they all have the same security settings.
Hi pborah ,
From the error message I saw said "Request to Azure Active Directory Failed", I think it may be due to IT Admin has made some change on your account or an accidental program error.
Best Regards,
Neeko Tang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.