Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
4 years ago
Solved

Disappearing Visuals

I have built a dashboard that has numerous visuals on it and published it to an app, This has always run fine up until today. After the data was refreshed today three of my visuals from the bottom of...
Need Help
  • v-xiaotang's avatar
    v-xiaotang
    4 years ago

    Hi all

    Currently this issue about custom visual display seems to be fixed. Now it works fine in my side.

    Please check it again in Power BI Service.

     

     

    Best Regards,

    Community Support Team _Tang

    If this post helps, please consider Accept it as the solution to help the other members find it more quickly.

EliaspJR's avatar
EliaspJR
Regular Visitor
4 years ago

Is there already a microsoft solution for this problem, could anyone help?

  • Wilhelm's avatar
    Wilhelm
    Advocate II
    4 years ago

    I couldn't find a solution to this problem, but at least I've figured out that it happens when I undo (Ctrl+Z) and action. Hope that helps.

    • Martaspg's avatar
      Martaspg
      Advocate I
      4 years ago

      Hello, I have had the same problem since 3 weeks ago. The cusom visual disappear when you do Ctrl+Z (undo), either in desktop or online.

      If you reload the custom visual (go to store and add them again, it will ask to overwrite and you say yes), and then go to another page and back, they appear again.

      You need to do it for every visual that has disappeared. It's awful

      • mwassens's avatar
        mwassens
        Frequent Visitor
        4 years ago

        I have the same problem. It seems you can fix this when you place the custom visuals in the visualizations pane. This can be done by right-clicking on the custom visual and then select Pin to visualizations pane.

        The custom visual doesn't disappear anymore when you do Ctrl+Z (undo).