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briant's avatar
briant
New Member
5 years ago
Solved

Desktop and Service Display Mismatch

Hey Community!

 

My report is displaying a visualization differently between desktop and the service.  There are no changes to the data or report settings (as far as I can tell).  I can't share the data file unfortunately, proprietary stuff...  Any help is appreciated!

 

 

  • Hello briant 

     

    This has happened several times in the past.

     

    You can re-publish the report to the service and also re-create the visual if still the issue doesn't get resolved then try to decrease the length of the axis.

     

    We can also try increasing the size fo the page.

     

    We can also try raising a support ticket for free if you are a PRO user.

     

    IF MY SOLUTION HELPED YOU PLEASE DO HIT A LIKE AND ACCEPT IT AS A SOLUTION IF IT SOLVES YOUR ERROR!

5 Replies

  • NimaiAhluwalia's avatar
    NimaiAhluwalia
    Continued Contributor

    Hello briant 

     

    This has happened several times in the past.

     

    You can re-publish the report to the service and also re-create the visual if still the issue doesn't get resolved then try to decrease the length of the axis.

     

    We can also try increasing the size fo the page.

     

    We can also try raising a support ticket for free if you are a PRO user.

     

    IF MY SOLUTION HELPED YOU PLEASE DO HIT A LIKE AND ACCEPT IT AS A SOLUTION IF IT SOLVES YOUR ERROR!

  • _sfrost's avatar
    _sfrost
    Solution Specialist

    briant 

    Can you  try to reset the report to default in service after publishing the report?

     

    Did I answer your questions? Give a thumbs up and accept this post as solution?

  • Anonymous's avatar
    Anonymous
    Not applicable

    Any solution so far? 

    Im facing like value showing in PBI Service is different from PBI Desktop, when scheduler is ON.

    But both are refering to same DB.