Forum Discussion

RichieRich's avatar
RichieRich
Icon for Advocate III rankAdvocate III
5 years ago
Solved

Degradation in the Service

I am presently unable to publish an App in our Premium Capacity. I am also unable to view the settings for any dataset. This happens across multiple workspaces and is occuring for other users in our Premium Capacity. Also gettting an error where I am unrecognised as a user occasionally.

 

  • RichieRich's avatar
    RichieRich
    5 years ago

    Hi Lucien, Thank you for your reply. I believe the problems I encountered were all symptoms of the world-wide AD issue that Microsoft had on Tuesday morning Australia time. All the issues disappeared once users were able to log back in serveral hours later. 

6 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Same here

  • Anonymous's avatar
    Anonymous
    Not applicable

    Yep, I am also expereincing issues like this with dataflows and gateways at the moment

  • Anonymous's avatar
    Anonymous
    Not applicable

    Same here - Premium capacity - dataflows are disabled - cannot refresh dataflows - cannot refresh datasets - 

    cannot open reports in web service - both admins and members cannot view reports

     

    Here is an error message:

     

     

  • v-luwang-msft's avatar
    v-luwang-msft
    Icon for Community Support rankCommunity Support

    Hi RichieRich  

    You could try the following steps:

    1.Save the users in the list somewhere.
    2. Remove all of them from the shared list and only add owner himself.
    3. Update the app. Expect to success.
    4. Add users back manually, duplicate and invalid user will be reject.
    5. Update the app again.

    If the issue still occurs, please check if the customer locks down permissions on their AAD tenant. Please make sure enough permission is granted to access AAD. It's required to validate the users on the access list.
    For more information, please check https://docs.microsoft.com/en-us/azure/active-directory/conditional-access/plan-conditional-access

     More details click here

    And our problem may be related to the Azure AD problem Microsoft is having right now.
    https://community.powerbi.com/t5/Desktop/OUTAGE-ALERT/m-p/1723461#M680824

     

    Wish it is helpful for you!

    Best Regards,
    Lucien

    • RichieRich's avatar
      RichieRich
      Icon for Advocate III rankAdvocate III

      Hi Lucien, Thank you for your reply. I believe the problems I encountered were all symptoms of the world-wide AD issue that Microsoft had on Tuesday morning Australia time. All the issues disappeared once users were able to log back in serveral hours later.